ICT Services has set up A new blog site for announcements. Links will be posted to ILRI Announcements. Only urgent messages will be sent by email in future (a contribution to reducing the amount of email). A quick reference page with contact details for ICT Services: servicedesk.ilri.org. This URL is all you need to remember. … Continue reading
Category Archives: ICT
ILRI Ethiopia : Slow internet connection
Please be informed that our primary internet connection is slow. We have contacted Ethio Telecom to investigate and resolve the problem. We are following up the progress and will update you. Best regards, ICT ServiceDesk – Ethiopia Continue reading
ILRI Kenya: ICT departmental meeting on 6 February 2015
Dear Colleagues, Please be informed that ICT staff members will be attending a departmental meeting off campus tomorrow 6 February 2015 from 2:00pm to 4:30pm. During this time requests will be handled by our technicians. Kindly forward any urgent ICT requests to ilrikehelpdesk tomorrow before 12:00pm. We apologize for any inconveniences that may be caused. … Continue reading
Introducing Lilian Masigah – ICT administrative assistant in Kenya
Dear Colleagues, I am pleased to introduce to you Lilian Masigah who has recently joined us as an ICT administrative assistant. She will be responsible for all ICT administrative duties e.g managing charge backs, processing purchase requests, payments, managing relations with our providers amongst others. NB: In a bid to continue improving the delivery of … Continue reading
Slow Internet connection in Addis Ababa
The slow Internet connection has improved since this afternoon. We are monitoring the speed so far and it is working well. We will keep on informing you the development. Best regards, ICT ServiceDesk – Ethiopia Continue reading
ILRI Ethiopia: Slow internet connection
Please be informed that the primary internet connection from Ethio Telecom is slow. We have contacted Ethio Telecom to resolve it and we are following up the progress. We will update you the status as soon as possible. Best regards, ICT ServiceDesk – Ethiopia Continue reading
ILRI Ethiopia: Email problem with CGIAR centres
Please be informed that email delivery from CGNET hosted mailboxes to ILRI Ethiopia site is not working properly. This is affecting our email communications with CG centers. We are working with CGNET to resolve the problem in the shortest time possible and will keep you updated on any progress we make. ICT Servicedesk – Ethiopia … Continue reading
ILRI Kenya: ICT workshop on 19–20 January 2015
Please be informed that ICT staff members will be attending an internal workshop next week Monday and Tuesday. During this time requests will be handled by our consultants. Kindly forward any requests our helpdesk via ilrikehelpdesk or call extension 3253. We apologize for any inconveniences that may be caused. Kind regards, Continue reading
ILRI Kenya: ICT departmental meeting – January 08, 2015
Please be informed that ICT staff members will be attending a departmental meeting today 8th January from 2:30pm to 4:30pm. During this time requests will be handled by our consultants. Kindly forward any urgent ICT requests to ilrikehelpdesk before 12:00pm. We apologize for any inconveniences that may be caused. Kind regards. Continue reading
Incoming emails problem in Ethiopia
This email has been BCCed to ILRI Staff Ethiopia and ILRI Ethiopia Hosted Organization Staff! Dear All The problem mentioned below has been resolved as of yesterday night. It was caused by a firewall misconfiguration on the hosted email service provider side. Cheers ICT Servicedesk International Livestock Research Institute | ilri.org Box 5689, Addis Ababa, … Continue reading
ILRI Announcements 