We have new printer technician and his name is Yonatan Solomon. He will give customer support for the shared EAB’s printer around the campus. His office will be BEGAIT building office #4 and Extension 2184. Email: p.admin@cgiar.org ILRI Ethiopia ICT team Continue reading
Category Archives: ICT
ILRI Kenya: Computer preventive maintenance coming to an end
Kindly note that preventive maintenance exercise is coming to an end this week on May 29, 2015. In case your machine was not serviced, please send an email to the ICT helpdesk (ilrikehelpdesk@cgiar.org). ILRI| ICT Customer Services Tel: +254 20 422 3500/3253 Email: ILRIKEHelpdesk Continue reading
ICT / ILRI / Kenya / Unofficial
ILRI Kenya: Bereavement announcement
We regret to inform you of the passing on of Mr. Peter Odero Oyuko, father to Phillip Oyuko of the ILRI/ICRAF ICT Unit . Mr. Odero passed on at the Agakhan Hospital, Kisumu on Friday, 1st May 2015 after a long illness. The burial will take place in Kisumu, off Muhoroni town. Arrangements are ongoing … Continue reading
ILRI Kenya: Computer preventive maintenance
The first preventive maintenance has been scheduled to start on Monday, May 4, 2015 and will run for one month. This shall involve cleaning and dusting of your computers. The exercise should take utmost 30 Minutes. A detailed schedule will be sent later. Kindly accord the technicians the usual co-operation. Regards, ILRI | ICT Customer Services … Continue reading
ILRI Ethiopia: PM on telephone PBX
We will be conducting a preventive maintenance on our PBX system on the coming Saturday 18 April 2015, for this purpose the phone service will be intermittent during the work time which is from 9:30 am to 11:30 am. Do let us know if you have already planned any work which depends on the phone … Continue reading
ILRI Kenya: Server room fiber clearnup
Kindly note that we shall be carrying out a fiber cleanup for the network in the ILRI server room during the date indicated. Date: Saturday 21st March 2015 Duration: 8:30am to 5:00pm Impact: During this exercise, we do not expect any downtime. However, some network segments may be intermittently affected for short durations which would … Continue reading
ILRI Ethiopia: Internet interruption
We are experiencing degraded e-mail and internet services due to a problem with our internet service provider the solution is ongoing. Regards IT Services Continue reading
ILRI Kenya: ICT customer services meeting
Please be informed that ICT Customer Service staff members will be attending a departmental meeting on Wednesday 25th , 2015 from 2:30pm to 4:00pm. During this time requests will be handled by the Infrastructure team. Kindly forward any urgent ICT requests to ilrikehelpdesk before 12:00pm. We apologize for any inconveniences that may be caused. Lilian … Continue reading
ILRI Ethiopia: Slow internet
Internet link on campus is slow at the moment, affecting browsing and email flow. We have contacted EthioTelecom to resolve the problem. We will keep on the follow up and inform you the progress. ICT Service Desk Continue reading
ILRI Ethiopia: Installation of backup server for PABX
ICT unit has planned to install a backup server for the PABX on Friday, 20th February, 2015 at 5:00pm. We expect this implementation to end at 6:00pm. Please note that the telephone will be intermittent during this time. Best regards, ICT Service Desk Continue reading
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