Ethiopia / ICT / ILRI / Official / Operations

All fiber links and telephone will not be working due to construction happening around Megenagna, today after 5 p.m.

We just have been informed by EthioTelecom that they will be doing a relocation work on their network due to the construction happening around Megenagna, today after 5 pm. Which means all our fiber links and telephone will not be working until they finish their work. So when this happens we will move all internet … Continue reading

Ethiopia / ICT / ILRI / Official

Change of ICT Service Desk System

The ILRI/ICRAF ICT services unit is changing the software that we use for managing incident and service requests. From today onwards you will receive confirmation and update messages that have slightly different content and formatting to what was previously sent. The existing support process and service levels are unchanged. Background: ICRAF and ILRI are changing … Continue reading