Dear colleagues In preparing briefs, reports, presentation, posters and a whole series of other materials, it is important that staff follow ILRI and donors guidelines and use ILRI templates. To make the whole process far simpler for you, ILRI produces and regularly updates a series of templates. They can found in the following locations: 1.ILRI … Continue reading
Category Archives: ICT
ICT customer satisfaction survey for incidents
Dear colleagues, It will be recalled that, ICT Services conducts scheduled legacy Customer Satisfaction Survey on an yearly basis. This time, we have introduced a short, dynamic and live survey that is targeted to get your feedback for one incident per month from the incidents that you logged in to get ICT support. Accordingly, you … Continue reading
Change of login to CGXchange
CGIAR’s Google Apps (the suite of communication and collaboration tools) known internally as CGXchange, has been supported as a service to communicate and collaborate for the past 8 years. This service included the possibility of signing in with your CGIAR credentials. Starting this Thursday, Dec 22, 2016, the feature that allows authentication to CGXchange with … Continue reading
ILRI Addis – introducing Seyfu Teklewold
We are pleased to introduce Seyfu Teklewold, a new ICT temporary staff. Seyfu will be supporting the staff for the next 45 days. He has obtained a diploma in Network and Hardware Servicing and currently he is studying his first degree in Computer Science. Kindly accord Seyfu your usual cooperation. … Continue reading
Yammer Upgrade on 8 August
Since at least 2008, many CGIAR staff members have been using Yammer to share updates and discuss their work. Yammer is part of Office 365, and it is about to get upgraded. Our private enterprise social network is getting better! From 8 August, those of us using Office 365 will be able to access Yammer … Continue reading
Workstation Backup – Update 11/07/2016
Workstation Data Backup is a critical service provided by the ICT unit to reduce the risk of data loss in the event of an event such as, a computer crash, loss/theft of a computer, etc. Backup is mandatory for institutional devices, to comply with security and audit requirements. In the interest of securing your data, … Continue reading
E-mail address for research compliance process
This is to let you know that all applications for review and approval to Institutional Animal Care and Use Committee (IACUC), Institutional Biosafety Committee (IBC) and Institutional Research Ethics Committee (IREC) should be sent to ILRIResearchcompliance@cgiar.org . The other previously used emails for IACUC, IBC and IREC (IACUCBOX@cgiar.org, IBCBOX@cgiar.org and IRECBOX@cgiar.org) have been disabled. This … Continue reading
Windows Workstation backup update
This information is for staff in Nairobi only (for now) Workstation Data Backup is a critical service provided by the ICT unit to reduce the risk of data loss in the event of an event such as, a computer crash, loss/theft of a computer, etc. Backup is mandatory for institutional devices, to comply with security … Continue reading
New ILRI letterhead and powerpoint templates
To promote consistency across ILRI, management has produced updated word templates to be used for all letters and correspondence. The standard ILRI powerpoint template has also been updated. ICT services have auto-installed these files on all ILRI staff computers in Nairobi and Addis Ababa. We will send the files to country and regional offices for … Continue reading
ICT shared service desk
For three months since the ICRAF/ILRI ICT services unit has been using a new software platform to manage ICT incidents and service requests. To further improve efficiency and quality of ICT support services, I’m delighted to announce that, with effect from Wednesday, January 20, 2016, we will put a new ICT ServiceDesk into operation. The … Continue reading
ILRI Announcements 