Ethiopia / ICT / ILRI / Official

Change of ICT Service Desk System

The ILRI/ICRAF ICT services unit is changing the software that we use for managing incident and service requests. From today onwards you will receive confirmation and update messages that have slightly different content and formatting to what was previously sent. The existing support process and service levels are unchanged. Background: ICRAF and ILRI are changing … Continue reading

Ethiopia / Official

Introducing Samuel Hailu

The World Agroforestry Center (ICRAF) – Ethiopia office would like to introduce Samuel Hailu, who joined ICRAF-Ethiopia team on October 1, 2015 as a Junior Accountant. Samuel has a Bachelor of Arts Degree in Accounting from Unity University. Prior to joining ICRAF, Samuel has worked for the Ethiopian Electric Power Corporation (EEPCO) Universal Electrification Program … Continue reading